Resolving Tips for Ethernet Cable Connected but No Internet

Ethernet cables are a popular method for connecting devices to the internet. They provide a reliable and stable connection, but sometimes even when you’ve connected your device via Ethernet cable, you still can’t access the internet.

This can be a frustrating experience, but there are several troubleshooting steps you can take to fix the issue. In this post, we will explore some of the common reasons why an Ethernet cable connected device may not have internet access, and what you can do to resolve the issue.

Ethernet Cable Connected but No Internet (Reasons & Fixings)

Check the Ethernet cable connection

ethernet cable connected but no internet connection

The first step is to check the Ethernet cable connection. Make sure the cable is firmly plugged into both the device and the router. Sometimes, the connection may appear to be connected but isn’t entirely plugged in.

Check the device network settings

Ensure that your device is set up to obtain an IP address and DNS server automatically. If your device is not set up for this, you won’t be able to access the internet. On Windows computers, go to the Network and Sharing Center and click on Change Adapter Settings. Right-click on the Ethernet adapter and choose Properties. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties. Ensure that both Obtain an IP address automatically and Obtain DNS server address automatically are selected.

Check the router

Make sure that the router is on and functioning correctly. Try unplugging the router and plugging it back. Additionally, check the router’s settings to ensure that there are no filters or limitations that could be preventing the device from connecting to the internet.

Update network drivers

Sometimes outdated or missing network drivers can cause connection issues. Ensure that your network drivers are up-to-date by visiting the manufacturer’s website and downloading the latest drivers for your device.

Reset the network settings

If none of the above solutions work, you can try resetting your device’s network settings to their default state. This can be done by going to the Network and Sharing Center on Windows devices and clicking on “Change Adapter Settings.” From there, right-click on the Ethernet adapter and choose “Disable.” Wait a few seconds, then right-click again and choose “Enable.” This will reset the network settings and may help to resolve the issue.

Also, read How to solve windows 10 slow internet.

Check for other devices

If multiple devices are connected to the network, try disconnecting some of them. Too many devices can cause bandwidth issues that can prevent any device from accessing the internet.

Use a different port

pc ethernet cable connected but no internet

Sometimes, the Ethernet port you are using may be the issue. Try using a different Ethernet port on your device or router to see if this resolves the issue.

Contact your ISP

If you have tried all of the above troubleshooting steps and still cannot connect to the internet, it may be an issue with your internet service provider (ISP). Contact your ISP and explain the issue to them. They may be able to troubleshoot the issue remotely or send a technician to your location to fix the problem.

More information about Fixing ethernet error.


When you are having trouble connecting to the internet through Ethernet, it can be frustrating, but it doesn’t have to be. By following the above troubleshooting tips, you can diagnose the issue and resolve it quickly.

In most cases, the problem can be resolved with a few simple steps like checking the Ethernet connection or updating the network drivers. Remember to always check for the most common causes before jumping to more complex solutions.

Graduate Bachelor of I.C.T. and a graduate in software and tech. Also, video game playing and finding new things is his biggest hobby. In the realm of gaming and digital entertainment, Chaminda Gunasekara stands as a luminary, a pioneer, and a relentless innovator. As the admin and co-author of Gamedotro, a website dedicated to exploring the frontiers of gaming culture, Chaminda has established himself as a leading voice in the industry. With a keen eye for emerging trends, an insatiable curiosity, and a deep-seated passion for gaming, Chaminda curates content that captivates and informs readers from all walks of life. His writing is a blend of insightful analysis, engaging storytelling, and a genuine love for the art form that shines through in every word